Reference

Terms That Govern Your matkakhabar Account

These terms set out the rules binding your use of matkakhabar, including how your account is opened, how funds move in and out, and what both parties are…

Account AgreementIndia Jurisdiction ClauseUPI & Paytm RulesWithdrawal ConditionsAccount Suspension Policy

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What These Terms Cover and How They Apply

matkakhabar Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every action you take on matkakhabar — browsing the lobby, placing a wager, requesting a payout, or contacting support. Access to the platform is available only where local law in your state or territory permits such activity. We do not accept accounts

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from locations where operating would be unlawful, and it is your responsibility to check the legal position where you reside before opening an account. Funds deposited through UPI, Paytm, or PhonePe are subject to the transaction rules of those respective payment rails in addition to our
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own internal limits. Any conflict between a promotional communication and these terms will be resolved in favour of the terms. We may update these terms at any time; the revised version takes effect from the moment it is published on this page, and continued use of
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the account constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a dispute about how they have been applied to your account, our support team is available through the channels…

Live Chat Start a live chat session directly from your account dashboard. Our agents handle terms clarification, account queries, and dispute referrals. Available seven days a week during posted support hours.

Email Support Write to our legal correspondence address for formal terms disputes or account-review requests. Include your registered email and a clear description of the clause in question for faster handling.

Help Centre Our on-site help centre hosts the current version of every policy document. Search by topic — account security, payout conditions, or eligibility — to find the relevant clause before raising a ticket.

HOW WE HANDLE COMPLIANCE

Account Security, Data, and Policy Accountability

matkakhabar handles your account data, session cookies, and transaction records according to the obligations in these terms.

Data Retention

We retain your account and transaction records for the period required under applicable Indian financial regulations.

Cookie Use

Session cookies keep you logged in and remember your lobby preferences.

Account Security

Your account password is stored as a salted hash — we cannot read it.

Withdrawal Verification

Before a payout is released to your linked UPI ID or PhonePe handle, we verify that the registered name matches…

Requesting Changes

To update your registered email, mobile number, or linked payment method, submit a change request through account settings and complete…

Who to Contact

For formal data-access or data-erasure requests under applicable law, write directly to our data-handling team at the email address published…

Common Questions About These Terms

These are the questions we receive most often about how our terms work in practice. Each answer refers to the specific clause that governs the situation so you can locate the full wording yourself.

These terms become binding the moment you complete account registration and confirm acceptance during the sign-up flow. Continuing to use the account after any published update also constitutes acceptance of the revised terms from the date they are posted.

We may update the terms at any time by publishing the new version on this page. While we aim to communicate significant changes via email, the publication date on this page is the effective date. It is your responsibility to check this page periodically.

If your account is suspended for a breach of these terms, your available balance will be reviewed. Funds that are not subject to a dispute or forfeiture clause will be returned to your originating UPI or Paytm account after the investigation period concludes.

Submit a written dispute via the email channel listed in our help centre within 30 days of the decision. Include your account ID, the date of the decision, and the specific clause you believe was misapplied. We will acknowledge within 24 hours.

Access and certain account features depend on local law and are available only where local law in your state permits. The core terms remain the same, but eligibility for specific activities may vary based on the state or union territory you are accessing from.

Transaction records are retained for the period mandated by applicable Indian financial and tax regulations. After that statutory period, records are anonymised. You may request a statement of your own transactions at any time through account settings.

You may submit a data-erasure request to our data-handling team using the contact address in the help centre. Requests are processed within the timeframe required by applicable law. Some records may be retained if needed for an open dispute or regulatory obligation.

Terms That Govern Your matkakhabar Account

Reach Us About These Terms

Account Security, Data, and Policy Accountability

Data Retention

Cookie Use

Account Security

Withdrawal Verification

Requesting Changes

Who to Contact

Common Questions About These Terms

01 When do these terms become binding on my account?

02 Can matkakhabar change these terms without notifying me directly?

03 What happens to my funds if my account is suspended under these terms?

04 How do I raise a formal dispute about a terms decision?

05 Do these terms differ depending on which Indian state I am in?

06 How long does matkakhabar keep my transaction records?

07 Can I request deletion of my personal data under these terms?

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